Returns & Cancellations

It is our pleasure to accept your undamaged returns within 30 days of date the product is received. We offer free return shipping on all non-freight items. Returned items/orders over $250 will incur a 15% restocking fee based on the price of the item however the restocking fee will not exceed $200 on items $1300 or more. Free Return Shipping includes all items that are shipped via UPS, FedEx or USPS excluding FedEx freight and UPS freight. Limit two returns per customer per calendar year. All items that are priced "On Sale" and located in Sale Categories (these are marked with a red sales tag) are closeout items and non-returnable. All sales on these items are considered final and do not apply to our free return shipping policy. **SHIPPING IS EXPENSIVE- Please be respectful of this policy so we can continue to offer it to all of our customers. It is not set up so that people can order multiple items different finishes, sizes, or colors and then send back the ones they do not want. Please also measure to make sure the size of the item works for you. If you need any additional information about a product or an additional picture to better help you make a decision we will be more than happy to provide it to you .**

When you have a return we will issue a call tag from our preferred carrier and have them pick it up right from you. You will not have to take your time to take it to the shipper. The shipping carrier will even bring the address label with them. You will just need to make sure that the item is packaged properly and safely for shipping. All items must be returned in the original packaging they were received in. Interior HomeScapes is not responsible for damaged returns due to improper packing by customers. In such case the customer will only be refunded the amount refunded by the carrier for the damage.